Before we begin, ensure that users are using BigBlueButton-compatible browsers. BigBlueButton is browser-based software, so you must use the appropriate browser to get the best performance.
- Desktop/Laptop: Chrome, Firefox, or Edge (latest versions)
- Mobile iOS (12.2+): Safari Mobile
- Mobile Android (6.0+): Chrome Mobile
If this is your first time using BigBlueButton, please have all users arrive 10-15 minutes early so that you can do testing and troubleshooting. It will be extremely beneficial and less stressful. Here are some examples of common problems, along with possible solutions. Most of the time, it will work and assist you in resolving the issue.